e-mail us for shipping costs.
Please allow up to
three days for orders to be processed. Most US
orders will arrive within 8-10 business days after processing.
Orders placed after 5:00PM (EST) Friday will not be processed
until the following Monday.
RETURNS & REFUNDS
We guarantee your
satisfaction with our products. Products may be returned within
10 days after delivery date for a full refund of the product
price with your choice of a cash refund or credit (Shipping and
handling charges are not refundable.) Please enclose proof of
purchase. Airbrushes may be returned only if they have not been
All returned merchandise must be in resale condition and
returned prepaid in the original packaging, packed inside
another master carton. We recommend that you send your return
via an insured carrier to:
Iwata Medea, Inc.
1336 N. Mason
Portland OR 97217
We are not responsible for
We do not ship to PO Boxes.
Please make sure that you enter your address correctly. We must
charge you for shipping if we have to reship an item because of
an address error. All orders are shipped by UPS or USPS,
depending on the cost . International orders may have an extra
charge for taxes
and duties payable on delivery.
Most US orders will arrive
within 8-10 business days after processing. If not in stock,
allow 2-4 weeks for deliver. Orders shipping Internationally may
take longer than 10 days after processing. Customers
will be responsible for any foreign duties or taxes.
Body Art Paints, top coats
and base coats cannot be shipped overseas. They are
considered hazardous materials.
Orders over $100 must have a
confirmed address through PayPal.
$.01 to $99.99 — Shipping $
$99.99 to $199.99-
Shipping is $20.00
Over $200.00 — $25.00
Plus a handling fee of
10.00 for all countries other than U.S.
is a $25.00 minimum order in effect.
please contact us for shipping cost.
All items carry a manufacturer warranty.
Please allow 24-48 hours for a response.